So my Hybrid batter is pretty much done. Bought my care in late 2016 for about 15K. Had the car for about a year and it was amazing. My office is 8 miles from my house and I have a charger there. Grocery stores and my kids' schools are around a mile from my house. Between charging at home at night and charging at work, I could go weeks without ever using gas, I felt like I was driving the worlds most luxurious golf cart.
Anyway, after about a year. Range started deteriorated rapidly. I was getting 16.1 miles. I'm in Miami and everything is flat and using drive 35-45mph on surface roads. The one day all of a sudden my range was about 12 miles, and the battery range indicator started acting funny (it would stay at 16.1 or 15.3 for the first half mile and then within 10 seconds fall to 10 miles range. Eventually I'm down to about 6 or 7 miles range and the bars start dropping to 0 every now and then and the hybrid power is completely gone usually for about 3-5 minutes before it recharges. If I run the A/C while driving around surface roads, I'll pretty much cause the battery to drop to 0 after about 5 miles.
Honda said take it to the dealer. The dealer say "no error messages, nothing we can do". I took the car several months latter for something else and they said the battery was still fine.
Finally, about a year later I get the P0A75 error message, which means "Hybrid Battery Pack Deterioration". I'm hoping I can get a new battery. But Honda will not tell me anything about the warranty over the phone. Calling the main Honda number, the people don't even seem to know what a hybrid is, and they kept telling me "the battery has a 3 year warranty". Yes, that's for the 12v battery. When I explained that, they acted like I was from another planet. Completely useless. Called the dealer and they won't tell me anything about whether this is covered over even what the warranty is, which apparently "varies by state and part". So I have to go pay the $120 diagnostic to get someone to run the same code that I got. I remember when this car was being sold they said you had to take it to a specially authorized dealer, hopefully the situation has changed now that the Clarity is out.
I would like to get a Clarity, but if this is the way Honda treats hybrid customers, maybe I'll look for other options. Apparently they treat the battery as a big black box. If there are a few bad cells giving you 60% power they will do nothing for you unless the error message comes on. Anyway taking the car in tomorrow, can't wait to see what happens.
Anyway, after about a year. Range started deteriorated rapidly. I was getting 16.1 miles. I'm in Miami and everything is flat and using drive 35-45mph on surface roads. The one day all of a sudden my range was about 12 miles, and the battery range indicator started acting funny (it would stay at 16.1 or 15.3 for the first half mile and then within 10 seconds fall to 10 miles range. Eventually I'm down to about 6 or 7 miles range and the bars start dropping to 0 every now and then and the hybrid power is completely gone usually for about 3-5 minutes before it recharges. If I run the A/C while driving around surface roads, I'll pretty much cause the battery to drop to 0 after about 5 miles.
Honda said take it to the dealer. The dealer say "no error messages, nothing we can do". I took the car several months latter for something else and they said the battery was still fine.
Finally, about a year later I get the P0A75 error message, which means "Hybrid Battery Pack Deterioration". I'm hoping I can get a new battery. But Honda will not tell me anything about the warranty over the phone. Calling the main Honda number, the people don't even seem to know what a hybrid is, and they kept telling me "the battery has a 3 year warranty". Yes, that's for the 12v battery. When I explained that, they acted like I was from another planet. Completely useless. Called the dealer and they won't tell me anything about whether this is covered over even what the warranty is, which apparently "varies by state and part". So I have to go pay the $120 diagnostic to get someone to run the same code that I got. I remember when this car was being sold they said you had to take it to a specially authorized dealer, hopefully the situation has changed now that the Clarity is out.
I would like to get a Clarity, but if this is the way Honda treats hybrid customers, maybe I'll look for other options. Apparently they treat the battery as a big black box. If there are a few bad cells giving you 60% power they will do nothing for you unless the error message comes on. Anyway taking the car in tomorrow, can't wait to see what happens.